You Focus on Content, We Focus on Process
Facilitation Services for Leaders, Workshops and Facilitator Training
Our role as facilitators is to help your team make progress, wherever they are in the process. We help get you unstuck, so your team can move forward.
Facilitation Support at Team Gatherings, Off-Sites and Staff Retreats
Team Building & Learning
Building empathy on a team
Organizational culture
Retrospectives, reflections and/or debriefs
Inventory workshops to understand what was, what is and what will be important
Vision Translation
Share an organizational or department vision and transform it into action
Objective and key result (OKR) planning
Develop a team charter to build team purpose
Strategic planning
Action planning
Measuring What Matters
Create a measurement framework
Understand and utilize surveys and feedback data
Listening tours and staff feedback
Listen and act on customer feedback
Managing Change
Change management and getting organizational buy-in around an idea
Learning how to apply change management tools to address change
Organizational alignment and goal setting
Applied design thinking and human centered design learning workshops
The Tough Stuff
Facilitated sessions when teams don’t see eye-to-eye
Repairing broken trust
Fixing a toxic work culture
Inequality in the work culture and structure
Communicating uneasy financial realities at an organization
Leadership Development
Communication skills and strategies (virtual, in-person and hybrid)
People management skills and tools
Stakeholder management
Time management
When Do You Need a Group Facilitator?
You Need to Pivot With Confidence
We have the experience to know what might work and what needs to change when something doesn’t go to plan.
We Love This Stuff – Start to Finish
We are obsessed with the design and delivery of facilitated sessions. The same passion and expertise your organization puts into your goals and work, we will do for setting up the right conversations and activities that will help you meet our team gathering goals.
You Need a Neutral Outsider
Someone else to come in as a neutral outsider and help drive the group to have a more successful conversation, decision, collaborative effort or process.
The Power Dynamic Needs to Be More Neutral
Key leaders understand that their power dynamic of being the “boss” might influence the group in some way, but they want the group to feel comfortable and safe to speak up and share information. Having a facilitator takes the “lead” role from the key leadership person (or people) and helps to focus the group away from people and onto the goals of the session.
Examples of Facilitation Client Work
American Academy of Pediatrics
We served as facilitators for the New Jersey American Academy of Pediatrics Early Relation Health Conference bringing together health care professionals from across the state for a day-long in-person learning experience.
Shopify
The Group Forward provided facilitation strategy and design services for Shopify’s Engineers on the topic of performance management and people management.
The Center of Health Care Strategies
We provided facilitation coaching for program staff at The Center of Health Care Strategies. They were able to book one-hour coaching slots to get feedback and suggestions for how to run their virtual meetings more effectively for the groups they serve.
The New York Times
We facilitated in-person and virtual staff retreats for The New York Times Customer Care Team, Squarespace, Everplans, Repair the World, Canadian Women and Sport and dozens of other organizations.
LEARN TO BECOME A MORE SKILLED FACILITATOR
We want to teach you to do what we do well — learn to facilitate with confidence.
Want to build up your own facilitation skills? Or the skills of your workforce? The Group Forward can train up your teams to be better at facilitating discussions, conversations and meetings.
We will teach you how to set the right strategy for the facilitated experiences you need to run, how to design them, and what you need to be successful. You’ll learn both how to plan and how to deliver better group experiences.
How We've Helped
Creating a Culture of Collaboration
Melvin J. Berman Hebrew Academy
When teachers come together to regularly collaborate that results in a stronger school community for everyone—students, parents and teachers. So, how does a school go about creating a culture of collaboration? Read More
Designing Better Annual Gatherings
WE Charity and ME to WE
When you’re a multinational organization with offices around the world, collaboration can be tough. It’s not uncommon for you to want to get everyone in the same room for the important conversations. Read More
Building a Vision AND Strategic Plan
Tenants and Neighbors
Not all strategic conversations can be addressed and solved in one meeting. For instance, when addressing the task of visioning or creating a multi-year plan, usually, several meetings and conversations are needed to complete the task. Read More
